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    Addressing recent issues with the website and API

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    • ?
      Guest
      last edited by

      Selecting "FilmYear" and "FilmYearAsc" or any other in "order" by the results will be as "Date" instead.

      adminA 1 Reply Last reply Reply Quote 0
      • adminA
        admin @Guest
        last edited by

        this should be fixed, thanks for letting us know!

        1 Reply Last reply Reply Quote 0
        • ?
          Guest
          last edited by

          On US it isn’t pulling all expiring titles. For example expiring 8/19 should include The Incident, Hide and Seek, and Postcards From London

          1 Reply Last reply Reply Quote 0
          • ?
            Guest
            last edited by

            According to your site, the only new movies added in Canada in the past week are Netflix movies. While this could be true, it seems unlikely, as they usually also add several non-Netflix movies as well. I've noticed a number of glitches in the search results on your site for a few weeks now; was hoping they would get resolved, but also realizing you are dealing with a bunch of countries and may not be aware of what is happening to the Canada results, so thought I would post here.
            I watched a movie called Buffaloed last week that doesn't show up at all on your site. I tried adding it, but pasting the link in the box for a link gave an error message so I don't know....
            https://www.netflix.com/watch/80987532

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            • ?
              Guest
              last edited by

              I use this site to check up on new and expiring titles for southeast asia region, like Thailand and Singapore, but these 2 countries haven't updated in about week. Not even Netflix titles are showing up added. Could this be fixed?

              adminA 1 Reply Last reply Reply Quote 0
              • ?
                Guest
                last edited by

                uruguay?

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                • adminA
                  admin @Guest
                  last edited by

                  We are currently re-working how we collect information on titles in response to Netflix cracking down on VPN's.... Thailand and Singapore should be up and reporting over the next couple days.

                  ? 1 Reply Last reply Reply Quote 0
                  • ?
                    Guest @admin
                    last edited by

                    @admin

                    Thank you for the response. While Thailand recent 7-day new updates seem accurate enough, I believe there is something wrong with Singapore's. Although a thousand over titles has been re-indexed on 28th Nov, there are many, many, titles showing up on UNOGS but don't really exist for the Singapore catalogue, while titles that are in actual fact there are not showing up on UNOGS. It is completely inaccurate.

                    Hopefully this can be resolved soon.

                    adminA 1 Reply Last reply Reply Quote 0
                    • ?
                      Guest
                      last edited by

                      I think you are aware that the API is not updating shows for the UK. Because of that we have incurred in API costs, making more requests than necessary thinking it was something we were doing wrong.

                      adminA 1 Reply Last reply Reply Quote 0
                      • adminA
                        admin @Guest
                        last edited by

                        The uk is being updated... but we did have a few days earlier in the week where it wasn't... Regardless, I'm not sure why that would cause you to incur charges???

                        ? 1 Reply Last reply Reply Quote 0
                        • adminA
                          admin @Guest
                          last edited by

                          For SG how are you determining the validity of the data? Can you supply some examples of titles that should be there that aren't and ones that are that shouldn't?

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            Guest @admin
                            last edited by

                            @admin " I'm not sure why that would cause you to incur charges???", because we knew there were new programmes and they weren't appearing, so we did more requests to see if something went wrong causing the account to go over the 100 limit, just that. Those that appear listed under UK weren't there this morning, hopefully our system will pick it up tomorrow.

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                            • ?
                              Guest
                              last edited by

                              Is there a problem with Spain? Almost all movies in the expiring list are not in Netflix...

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                              • ?
                                Guest @admin
                                last edited by

                                @admin
                                I am not technically inclined, I am just a mere user of the site residing in SG, so I don't need to access Netflix SG with VPN, I use just a direct connection.

                                To determine the validity of the title, I simply try to access the tiles from the UNOGS page's "watch now" button, and if the title is not available here in SG, it brings up an error page like this, https://imgur.com/Jri1ZdI

                                As for examples, most of the tiles that show up under the "new videos (last 7 days)" search will bring up that error. A concrete example is "28 Days", https://unogs.com/title/60000880
                                I am quoting these because they are just sitting there on the front page whenever I access the SG tab for new videos added.

                                Another example is this, https://unogs.com/title/80116762
                                This title actually left SG a month or 2 back, but since the refresh on 28th Nov, is now listed on UNOGS as available, when it actually isn't.

                                Examples of videos that are indeed available but aren't showing up on this site include "MIB International", seen here, https://unogs.com/title/81057361
                                Incidentally it is expiring in a few days time on the 4th, but don't show up as available for SG, nor on SG's expiring titles tab, although they do for HK and Thailand, which I now rely on as these 3 countries' available titles are very similar.

                                adminA 1 Reply Last reply Reply Quote 0
                                • adminA
                                  admin @Guest
                                  last edited by

                                  can you go this website and share the results with me?

                                  https://ifconfig.co/country

                                  ? 1 Reply Last reply Reply Quote 0
                                  • ?
                                    Guest
                                    last edited by

                                    South Korea Is not supported anymore?

                                    adminA 1 Reply Last reply Reply Quote 0
                                    • adminA
                                      admin @Guest
                                      last edited by

                                      not currently, we are working on a solution

                                      ? 1 Reply Last reply Reply Quote 0
                                      • ?
                                        Guest @admin
                                        last edited by

                                        @admin thx a lot!! I eagerly than your support anything else I have.

                                        1 Reply Last reply Reply Quote 0
                                        • ?
                                          Guest @admin
                                          last edited by

                                          @admin
                                          I visited the link as requested and it simply states "Singapore", and nothing more. As per this screenshot, https://imgur.com/CqttYvj

                                          adminA 1 Reply Last reply Reply Quote 0
                                          • adminA
                                            admin @Guest
                                            last edited by

                                            very strange, i have tried several different residential addresses in Singapore and they all give me the same results.

                                            ? 1 Reply Last reply Reply Quote 0
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